PPU Routing Preferences
A specific electricity meter number will usually fall under one specific utility (municipality or organisation that supplies the electricity). That utility may have multiple options for service providers that can facilitate the transactions between customer and utility.
Historically, Electrum has handled the routing using the Electrum Load Balancer. The disadvantage of this method is that clients had no control over routing decisions for specific utilities, for example, using a more cost-effective provider or honouring a specific municipal contract. Clients could view service provider preferences but not manage these themselves.
As a part of Electrum’s ongoing work to increase client self-servicing capabilities, we have rolled out an interface that allows clients to manage their own provider preferences at a utility or municipality level.
You can now:
- Rank your preferred service providers in order of how you would like to route transactions for a specific utility.
- Exclude certain service providers based on business logic.
This tool allows you to ensure that transactions are always routed through the most cost-effective and reliable service providers.
Routing preference management is a new feature that Electrum is offering and may not be available in your Console environment yet.
Commercial optimisation. Prioritise providers based on your specific commercial agreements to maximise margins and commission revenue.
Operational resilience. Maintain high availability with a tiered routing structure. If your primary provider is unavailable, the system falls back to your next preferred partner using the Electrum Load Balancer.
Transparency. Every change to your routing logic is captured in an audit log, ensuring full accountability and a clear history of operational shifts.
Honour contractual limits. See which providers are excluded from certain municipalities, ensuring you don't breach legal agreements.
Data Accuracy. Be able to assess a utility’s size and understand your provider preferences.
See the user guide for a step-by-step walkthrough of how to view and manage service provider routing preferences within the Electrum Console.