Negative Outcome Reason Codes

The table below lists some common reason codes you may encounter in the case of negative or failed inbound and outbound PayShap transactions.

Scenario	`report.reportInformation.reasonCode` Value and Description
Invalid or expired proxy.	`BE23` (Account Proxy Invalid)
The account or wallet linked to a given proxy is blocked, closed, or non-compliant.	`AC04` (Closed Account Number) `AC06` (Blocked Account Number) `NOCM` (Customer Account Non-Compliant with Regulatory Requirements)
The account linked to a given proxy cannot accept payment receipts.	`AG01` (Transaction Forbidden) `AG03` (Transaction Not Supported)
The transaction (such as a proxy resolution request) is not allowed for the account linked to a given proxy.	`AG01` (Transaction Forbidden) `AG03` (Transaction Not Supported)
Error at corporate client.	`FF10` (Bank System Processing Error) `FF11` (Clearing Request Aborted)
Technical errors relating to the transaction message.	`CH21` (Mandatory Element Missing) `DT02` (Invalid Creation Date and Time) `DU03` (Transaction Not Unique) `DUPL` (Duplicate Request) `FF02` (Syntax Error) `FF08` (Invalid or Missing End-to-End ID) `PX04` (Proxy Format Invalid) `RR10` (Invalid Character Set) `RF01` (Transaction Reference Not Unique)