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You can search for a specific utility."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/ppu-routing-3.1202ce78e28ac4974f8331d0d32222ebc71b1e86998c79e795cf97b0d1a05dd4.c3d230ad.png","alt":"ppu routing 3"},"children":[]}]},{"$$mdtype":"Tag","name":"ol","attributes":{"start":5},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Click on the arrow at the far right of each utility row to see a full list of the providers that serve the utility, and the provider rankings and statuses. 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This provides a view of the impact of any routing decisions."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Ranked"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Providers that are ranked in a priority list for routing. Transactions will preferentially be routed to providers with a ranking of 1. If provider no. 1 is not available, then the transaction is routed to no. 2, and so on."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Unranked"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Providers that are not ranked in a priority list for routing. If a transaction must be routed to these providers then the system uses the default load-balancing."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Excluded/disallowed"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Providers that are blocked from that utility for contractual reasons."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Unconfirmed"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["It is not known whether the provider can service that utility or not."]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"manage-your-ppu-routing-preferences"},"children":["Manage Your PPU Routing Preferences"]},{"$$mdtype":"Tag","name":"Admonition","attributes":{"type":"warning","name":"Important"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Routing preference management is a new feature that Electrum is offering and may not be available in your Console environment yet."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To change the priority or status of providers for a specific utility, from the Utility Management page:"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Find the utility you wish to manage (e.g., City of Joburg) from the list of utilities on your screen."]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Click the three vertical dots on the far right of that row."]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Edit Service Providers"]},"."]}]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/ppu-routing-5.0ea234f657fbca0d1ed998a45c32a797045210603100a200e12d6194d99a2c0a.c3d230ad.png","alt":"ppu routing 5"},"children":[]}]},{"$$mdtype":"Tag","name":"ol","attributes":{"start":4},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The Preferences modal opens. 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This allows you to keep track of all changes that your team and the Electrum Support team have made."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To track historical changes made to routing preferences, from the Utility Management screen:"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Find the utility you wish to manage from the list of utilities on your screen."]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Click the three vertical dots on the far right of that row."]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["View Audit Log"]},". 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